Being compliant / accredited to ISO 17025 gives you confidence in the decisions you make. ISO 17025 provides: additional information about the quality of each measurement made during the testing/calibration process, a means of assessing the relative quality and capability of different laboratories and suppliers from around the world, and eliminates the need for supplier auditing - as laboratories are independently verified through the accreditation process.

Course content:

Quality management system as a framework for the business processes, Laboratory facilities, services and supplies
The review process - tenders, contracts and requests
Subcontracting
Documentation and document control process
Complaints process
Ensuring competence: (1) equipment, (2) personnel, (3) test and calibration methods, (4) performance of calibration and tests, (5) management controls
Handling of samples and items from customers for calibration and test.               
Identifying potential and actual non-conforming work
Process of recording and storage retrieval of records
Reporting results to client including opinions and interpretations

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